THE INFORMATION BELOW ONLY APPLIES TO INFRINGEMENTS ISSUED BY i-PARK ON BEHALF OF ROTORUA LAKES COUNCIL
If you have lost your parking ticket, please use the button below to request a new one.
In May 2018, i-Park was contracted by Rotorua Lakes Council to take over the provision of parking services in Rotorua. i-Park is responsible for the taking payment for parking, enforcing parking compliance and providing both the systems and hardware to support this. Rotorua Lakes Council is responsible for deciding parking time limits and locations, the price of parking and the layout of parking in Rotorua.
The links above will direct you to the appropriate part of our site to assist you further.
All payments are in New Zealand Dollars. Payments will show on your statement as 'RLC Parking Fine Rotorua'.
If you do not agree with an infringment notice you have been given, you need to dispute it before the matter gets to court. You can do this by clicking the dispute button above and providing information regarding the reasons you believe the infringement should be waived or cancelled. You can also write to us at PO BOX 14111 Panmure, Auckland 1741.
If you believe you have paid a parking fine in error you can apply for a refund by completing the form here.
Presto Park is the parking app for use in Rotorua. It offers many great benefits such as:
In March 2020, Rotorua Lakes Council and i-Park upgraded the Pukuatua Street Carpark Building’s management system and equipment. This has included new long to medium term parking options, number plate recognition systems, automatic entry and exit barrier arms, new payment machines and a new ticket-less system for users.
The purpose of the upgrade is to provide a more efficient and cost-effective parking solution for CBD workers and visitors.