The cost of the scan car and any maintenance required is included as part of Council's contract with i-PARK.
i-PARK is paid a monthly fee to provide parking services on behalf of Rotorua Lakes Council. i-Park invests in the parking infrastructure and technology. Council receives the parking revenue and sets the policy including the prices for parking.
Learn more about Council's contract with i-PARK here.
The scan car is expected to significantly improve our enforcement rate which will in turn assist in making sure that our parking system is fair and consistent for all users, including improving the turnover of car parks. In the past, there was a higher likelihood of people not paying for parking and exceeding stated time restrictions due partially to the manual nature of our old system. This was inherently unfair to other members of the public who may also have wanted to use that parking space.
The scan car is safe, road worthy, and insured, just like any other vehicle on our roads. It will be driven by a full licenced, experienced driver. In the unlikely event of an accident, this will be dealt with in the same way any accidents on New Zealand roads are dealt with.
If you have a query or complaint about the operation of the i-PARK scan car on our roads, please contact Council on 07 348 4199.
Yes, the scan car has been calibrated to ensure it is scanning licence plates accurately.
If you would like to dispute any infringement notice, the process is the same regardless of whether it was issued by a parking warden or the scan car. More information about this is available here.
Council has upgraded the parking system to provide an effective, modern, and cost-efficient service to the community. The new parking system has improved consistency of service across the city and has improved turnover of parking spaces so that car parks are less difficult to find.
The previous parking system used obsolete coin-only operated meters that were expensive to operate and maintain, as well as being labour-intensive to monitor. This dated technology contributed to low enforcement rates and lost revenue.
The new system, which includes the scan car, will help us collect the revenue that we were previously losing and help us consistently enforce parking so the system is fair for all users. Revenue generated from parking is reinvested in the city's parking infrastructure.